FAQ

Please check our Tickets & Membership page. Two parents/caregivers are always FREE per child!

We accept all major debit/credit card as payment options. We do not accept cash or personal checks.

We are located at 1812 Powder Springs Rd SW, Marietta GA 30064.

We offer open every daily, unless we have adjusted hours for holidays and events! Annually, we are closed on Easter Sunday, Thanksgiving Day, Christmas Eve, and Christmas Day. Please check the footer of our website and Google for additional closings and changes in hours. We also share news/announcements about adjusted hours and events on our Instagram, Facebook, and TikTok accounts. We accept and encourage walk-ins every day that we're open!

With the exception of scheduled, promotional drop-off days, guardians must remain on the premises with their children at all times.

Wiggle Giggle offers UNLIMITED open play. Come inside, and play…ALL DAY!!!!

Yes! Socks are required at all times for children and adults upon entrance into the facility. No slip, grip socks are mandatory for children 12 and under. Wiggle Giggle staff members are even required to wear socks on the Playard. Socks in all sizes are available for purchase at Wiggle Giggle.

Every guest of Wiggle Giggle is required to sign a waiver. All guests 17 years of age and under must have a waiver completed and signed by a parent/guardian. For your convenience, family members ages 17 years and younger may be included on the same waiver as the guardian. All Adults must sign an adult waiver. Once a Wiggle Giggle waiver has been completed, it lasts for 12 months. Save time by filling out your waivers ahead of time HERE.

In all play zones, our trained, dedicated, and friendly floor staff provides general oversight for safe use of the play equipment in the play areas. Our floor staff does not supervise, monitor, or discipline children. All children should be supervised at all times by a parent or guardian. For your convenience, we offer seating in all areas with a direct view of the play zones.

No. During regular play hours, Wiggle Giggle is a family play facility, therefore alcohol (including wine) is prohibited.

Yes! Gratuities for our staff are always welcome! Shold you desire, you will have the opportunity to leave a gratuity for your host on the day of your event after you receive exceptional service.

No for play, yes for parties! For safety reasons, any child wearing a cast or other motion-limiting medical device (splint, sling, or brace) will not be permitted to participate on the play equipment. While we welcome them to attend parties and use other stationary play activities, they will be prohibited from playing on the equipment.

Safety rules and instructions are posted throughout the facility and will be explained and enforced by dedicated floor staff.

All entry tickets purchased are for unlimited play for the day, therefore re-entry is permitted. Come inside, and play...ALL DAY!!.

Yes. If you think you lost something while at Wiggle Giggle, please contact us HERE as soon as possible so that we can try to locate the item. Please note that Wiggle Giggle is not responsible for lost or stolen property.

Yes! We have complimentary Wi-Fi throughout the facility.

Yes. However, we encourage families to leave strollers in the car whenever possible.

Yes, of course! We offer Military, First Responder and Teacher Discounts, with proof of ID for open play day passes at the front desk. We also offer foster family and supervised visitation discounts. Please inquire within.

Yes, we always welcome and value customer feedback. Please leave your reviews on our Facebook page HERE, Yelp or Google.

We are committed to providing families with the highest standard of service, but if something goes wrong, please ask first to speak to the manager on duty to see if it can be resolved. If not, you can email us at admin@WigglegiggleATL.com providing details of the problem. We aim to respond to all written notifications within 48 hours of receipt.

Email us at Admin@Wigglegiggle.com so we can discuss your specific needs.

Send us an email at Admin@WigglegiggleATL.com. We are happy to help answer any questions you may have in order to provide you with the best play or party experience possible!

If you have not booked a party room, cake, cupcakes, decor (including table settings), goody bags, and/or balloons are not allowed at Wiggle Giggle. We do not allow celebrations of any kind on our main floor. Please contact us at Admin@WigleGiggleATL.com if you'd like to discuss your specific circumstances. If you have reserved a party room, yes with minor restrictions. You may bring your own cake, decor, goody bags, and balloons. However, all balloons must be weighted (tied to a weight) and cannot be distributed individually to your guests, until the end of your event. They must remain in the party room and your party host will help transfer them to your car when the party is over. Goody bags can't be given out until the end of the party to avoid the distractions and the mess that they might make. To preserve the integrity of our party rooms, we do not permit ceiling decorations, streamers, silly string, confetti, or piñatas. Command strips, double sided tape and push pins are also prohibited. You may also bring a device and playlist to pair with our wireless Bluetooth speakers. Pizza is prefered to be ordered through Wiggle Giggle. Food can only be served to your guest and must leave the premises at the end of your reserved party time. Sparklers or specialty candles (other than the basic ones) are not allowed for safety purposes. They may cause the fire alarm to be set off which may result in having to evacuate the building.

We welcome your feedback on the accessibility of Wiggle Giggle Playtorium. Please let us know if you encounter accessibility barriers on Wiggle Giggle Playtorium: Phone: +1 770-693-8512 E-mail: admin@wigglegiggleatl.com Visitor Address: 1812 Powder Springs Rd SW, Marietta, GA 30064 Instagram, Facebook, and TikTok: @wigglegiggleatl We try to respond to feedback within 1 business day.

We recommend advising your guests to arrive 1-1.5hrs before your party room scheduled time. This will allow the children to get their Wiggles out before entering the private party room space. This also allows for guest who are late to not miss out on the party room festivities. Your guests are also welcome to stay after your event to Play All Day!

Please refer to the Birthday Party page HERE to see our different party packages. Additional guests are welcome! There is a charge per additional child over the number included in your party package (adults and children under the age of 1 are not counted in the headcount). Do your best to estimate how many children will be attending, confirmation is required 3 days in advance. Please keep in mind that we can only fit a maximum of 30 people total in the party room (kids and adults) at a time.

A $200 non-refundable deposit is required to reserve your party. If a credit card is used to make your deposit, a 5% transaction fee will be added to your total, equaling $210. The balance is due the week of your party, upon final confirmation. If you use a credit card to pay for the outstanding balance, an additional 5% transaction fee will be applied at that time. We accept Zelle if you would like to avoid that fee. If you provide at least 10 days’ notice, you may reschedule your party and apply your deposit to any available date or time within the next 3 months. Any party canceled with less than 5 days’ notice will forfeit their deposit. We will work with you on weather related delays and do not count that as a cancellation.

Yes, dependant on your package. A dedicated party host will handle every detail of your Wiggle Giggle party! Including setup and break down, with our Full-service party package.

A FUN Time! It is our goal to make your child’s party the best party possible. Need something? Just ask!

For your convenience, you can book your party HERE online or give us a call and we will help you reserve your special event!

At this time there is no outside food convenience fee. Food can only be served to your guest and must leave the premises at the end of your reserved party time. Sparklers or specialty candles (other than the basic ones) are not allowed for safety purposes. They may cause the fire alarm to be set off which may result in having to evacuate the building. If you have not booked a party room, cake, cupcakes, and other celebratory desserts (and decor) are not allowed at Wiggle Giggle. Please contact us at Admin@WigleGiggleATL.com if you'd like to discuss your specific circumstances.

Yes! Please contact us at Admin@WigleGiggleATL.com for a complete list of available food for purchase.

YES! To preserve the integrity of our party rooms, we do not permit ceiling decorations, streamers, silly string, confetti, or piñatas. Command strips, double sided tape and push pins are also prohibited. You may also bring a device and playlist to pair with our wireless Bluetooth speakers. If you have not booked a party room, decor (and cake/cupcakes/other celebratory desserts) are not allowed at Wiggle Giggle. Please contact us at Admin@WigleGiggleATL.com if you'd like to discuss your specific circumstances.

If you've reserved a party room, yes with minor restrictions. You may bring your own goody bags and balloons. However, all balloons must be weighted (tied to a weight) and cannot be distributed individually to your guests. They must remain in the party room and your party host will help transfer them to your car when the party is over. Goody bags can't be given out until the end of the party to avoid the distractions and the mess that they might make. If you have not booked a party room, balloons and goody bags are not allowed at Wiggle Giggle. Please contact us at Admin@WigleGiggleATL.com if you'd like to discuss your specific circumstances.

We will call you 2 days prior to your party to confirm your guest count. At that time, you’ll have an opportunity to order pizza, beverages, balloons, and any other addons if you haven’t already.

Walk-in guests will be in the play areas, but your party room is 100% private for you and your guest. Don’t worry, our facility has over 7,000 sq ft, so there is plenty of room for all! However, if you would like to rent the facility, please contact us and we will be able to assist you with times and prices that would work best for you.

With 3 days notice, the deposit is transferable to any other available date, or it can be converted to a gift card should you choose to cancel your party in its entirety. We will work with you on weather related delays and do not count that as a cancellation. Guests who fail to cancel (no call/no show) will be charged for 100% of the total party price (no exceptions). We do not issue refunds, no exceptions.

We understand that circumstances happen, however, our parties start promptly at the scheduled time. We will try to accommodate extending your reservation, based on availability for a fee. If your guests arrive late and you have already started your party room experience, we will escort your guest to your party room. Your party will conclude at the scheduled time, in order to prepare for the next party. We can extend your party time if available for a fee.

On Saturdays and Sundays, our parties begin at 10:30am, with the last party starting at 5:00pm.

The parent(s) of the guest of honor is required to stay at the party. Other parents/guardians are welcome to stay and enjoy the fun, but may also drop off and pick up their children. Taking responsibility for these children will be at the sole discretion of the reserving parents.

No, but our drinks are cold!

The large pizza is cut into 8 slices while the XL pizza is cut into 12 “kiddie” slices. Pizza orders are finalized 3 days prior to your event.

We recommend one Large pizza for every 5 adults. We will box any leftovers for you to take home. You may also purchase additional drinks, wings and anything else from our menu for the adults in your group.

The Wednesday preceding your party serves as the deadline for any additional adjustments or modifications to your event and your final payment will be processed as well.

In the event of inclement weather, we will work with you on a sensible approach taking into account the current weather conditions. If it is necessary to reschedule the party, we will work with you to find a new date that is within three (3) months of the original date. No refunds will be given.